The task was to scan, process and manage accounts payable invoices. 2 teams process the invoices and they were able to significantly increase efficiency by optimizing the scanning process. In addition, we were able to increase from 10% email invoices to 85% email invoices.
Using a robot, we were able to read information from emails and automate the corresponding activities, in this case the creation of a logistics order.
Recruitment today is done through multiple channels, be it social media, word-of-mouth, PR, etc. Recruitment is a core competence and it needs the best people.
Our client, a boutique chain in the high quality lingerie and loungewear sector, needed excellent sales staff in German and French-speaking Switzerland.
The company operates larger food plants in Germany and Austria. Unfortunately, it is becoming increasingly difficult to find local staff and therefore he was looking for good employees from Eastern European countries.
Started with 2 agents, at the end more than 20 people were working in this mandate.
Our employees took over customer service for the company. All mails were answered in Outlook, there were no KPIs, no answer catalogues, no automatisms.
Technologies such as EDI or e-shops require a clean and, above all, complete collection of this data.
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